How to Clear Your Browser Cookies

Cookies are small files that websites put on your PC to store information about you and your preferences. Cookies can make your browsing experience better by letting sites remember your preferences or letting you avoid signing in each time you visit certain sites. However, some cookies might put your privacy at risk by tracking sites that you visit.

To open menus used to clear your cookies press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac).

To clear your browser cookies please follow the below steps.


  1. On the toolbar click History → Clear Recent History
  2. Select only ‘Cookies’
  3. Click ‘Clear Now’.


  1. Click the options (Top right of window, 3 horizontal lines)
  2. Select ‘Settings’
  3. Scroll down and click ‘Show advanced settings…’
  4. Click ‘Clear browsing data’
  5. From the dropdown select ‘the beginning of time’ (normally selected by default)
  6. Select only ‘Cached images and files’
  7. Click ‘Clear browsing history’
  8. Close all Chrome tabs & windows and reopen.

Internet Explorer

  1. IE 8: From the Tools menu choose Internet Options
    IE 9-11: In the upper right corner, click the small gear icon (to the right of the star icon) and choose Internet Options
  2. On the General tab, under Browsing history, click Delete
  3. Un-check the Preserve Favourites website data box
  4. Check the Temporary Internet files, Cookies, and History boxes
  5. The Form data, Passwords, and inPrivate Filtering data boxes may be left un-checked (You can check them to delete this data if you so choose)
  6. Click Delete
  7. When finished, click OK to return to your Internet Explorer window
  8. Close all Internet Explorer windows and reopen.