Electronic Banking Market Assessment 2008


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Previewing a Market Assessment

Published Date :
February 2008find similar
Report Type :
Market Assessmentfind similar
Report Sector :
Financial Servicesfind similar
Price :
£ 575
Contents :
16 Chapters

Table of Contents

The table of contents below is for Electronic Banking 2008

Executive Summary

1. Introduction

Overview

Definition

2. Strategic Overview

Economic Indicators

Population

Table: Uk Resident Population Estimates By Sex (000), Mid-years-2006

Gross Domestic Product

Table: Uk Gross Domestic Product At Current And Annual Chain-linked Prices (£m),-2006

Inflation

Table: Uk Rate Of Inflation (%),-2006

Unemployment

Table: Actual Number Of Unemployed Persons In The Uk (million),-2006

Household Disposable Income

Table: Uk Household Disposable Income Per Capita (£),-2006

Market Dynamics

Volume Of Transactions

Table: Uk Transactions By Payment Method By Volume (million And Index=100),-2007

Figure: Uk Transactions By Payment Method By Volume (%),

Industry Value

Table: Uk Annual Clearing Values (£m), And

Distribution

Table: The Number Of Uk Bank Branches (number And Index=100),-2007

Competitive Structure

Table: Risk-weighted Assets Of Uk Retail Banks By Value (£m), And

Advertising

Consumer Dynamics

Market Forecasts

3. Telephone Banking

Background

Market Size

Table: Number Of Mbbg Bank Customers Registered To Access Their Accounts By Telephone (000 And Index=100),-2007

Market Share

Telephone Banking Usage

Table: Usage Of Telephone Banking By Type Of Service By Number Of Transactions,-2007

Mobile Telephone Services

The Future Of Wireless Banking

Smartphones

Interactive Television

Mobile Telephone Web Page Design

Marketing Activity

Consumer Trends

4. Internet Banking

Background

Ing Direct

Market Size

Table: The Number Of Personal Customers Of The Mbbg Registered To Access Their Accounts By Computer (000 And Index=100),-2007

Table: The Number Of Transactions By Computer By Personal Customers Of The Mbbg Registered To Access Their Accounts By Computer (000),-2007

Marketing Activity

Main Media Advertising Expenditure

Table: Main Media Advertising Expenditure On Online Financial Products And Services (£000), Year Ending September

Consumer Trends

Market Future

5. Automated Teller Machines

Background

Market Size

Table: The Number Of Uk Automated Teller Machines By Ownership,-2007

Distribution

Table: Location Of Automated Teller Machines In The Uk (number And Index=100),-2007

Figure: Location Of Automated Teller Machines In The Uk (%),

Table: Number And Value Of Cash Withdrawals From Banks In Great Britain (million, Index=100 And £m),-2007

Consumer Trends

6. Credit And Debit Cards

Background

Market Size

Table: Uk Credit-card Transactions By Volume And Value (million, Index=100 And £m),-2007

Table: Uk Debit-card Transactions By Volume And Value (million, Index=100 And £m),-2007

Marketing Activity

Main Media Advertising Expenditure

Table: Main Media Advertising Expenditure On Plastic Cards (£000), Year Ending September

Distribution

Consumer Trends

7. Regulation And Security

Background

Markets In Financial Instruments Directive

Payment Services Directive

Money-laundering Compliance

Fraud

Identity Fraud

Identity Fraud Countermeasures

Web.0

Virtual Universes

Second Life

Entropia Universe

Viruses

Operational Risk

8. Electronic Bill Presentment And Payment

Background

Bacs Ebpp

Commercial Payments

Subprime Mortgages

9. Electronic Trading And Peer-to-peer Lending

Background

Distribution

Securities Trading

Funds Supermarkets

Peer-to Peer Lending

Zopa

Lending Club

Virgin

Prosper

10. An International Perspective

Market Developments

Cashless Payment Instruments

Belgium

Table: Cashless Payment Transactions In Belgium By Volume (million),-2006

France

Table: Cashless Payment Transactions In France By Volume (million),-2006

Germany

Table: Cashless Payment Transactions In Germany By Volume (million),-2006

The Netherlands

Table: Cashless Payment Transactions In The Netherlands By Volume (million),-2006

Singapore

Table: Cashless Payment Transactions In Singapore By Volume (million),-2006

Sweden

Table: Cashless Payment Transactions In Sweden By Volume (million),-2006

The Us

Table: Cashless Payment Transactions In The Us By Volume (million),-2006

11. Pest Analysis

Political Factors

Economic Factors

Social Factors

Technological Factors

12. Consumer Dynamics

Overview

Table: Summary Of Attitudes Towards Electronic Banking (% Of Respondents),

Frequency Of Use

"i Contact My Bank Electronically At Least Once A Week"

"i Contact My Bank Electronically At Least Once A Month"

Table: Contacting Banks Electronically At Least Once A Month, And Once A Week (% Of Respondents),

"i Rarely Contact My Bank Electronically"

Table: Rare Electronic Contact With Banks (% Of Respondents),

Length Of Use

"i Started Using Electronic Banking In The Last Months"

"i Started Using Electronic Banking In The Last Years"

Table: Setting Up Electronic Banking In The Past Months, And The Past Years (% Of Respondents),

Concerns With Electronic Banking

"i Am Concerned About The Security Aspects Of Electronic Banking"

"i Would Not Trust An Electronic Banking Service With My Money"

Table: Concerns Over The Security Of Electronic Banking, And Trusting An Electronic Banking Service (% Of Respondents),

Favoured Services

"i Would Like To Manage My Money Using My Digital Television Red Button"

"i Like To Manage My Money Using An Automated Telephone Service"

Table: Interest In Managing Money Using Interactive Digital Television, And Automated Telephone Services (% Of Respondents),

"i Like To Manage My Money Using A Bank Staff Member Over The Telephone"

"i Would Like To Manage My Money Using A Cashpoint"

Table: Interest In Managing Money Using Bank Staff Members Over The Telephone, And Using A Cashpoint (% Of Respondents),

"i Like To Manage My Money Using The Internet"

"i Like To Manage My Money Using Several Channels"

Table: Interest In Managing Money Using The Internet, And Using Several Channels (% Of Respondents),

"i Would Like To Download Cash To My Mobile Phone For Daily Purchases"

"i Would Like To Download Cash To My Cash Card For Daily Purchases"

Table: Interest In Downloading Cash To A Mobile Telephone, And To A Cash Card For Daily Purchases (% Of Respondents),

Suggested Services

"i Would Like My Bank To Send Me Messages About The State Of My Account"

"i Would Like My Bank To Alert Me If It Thought I Could Manage My Money Better"

Table: Interest In Receiving Messages From Banks, And Receiving Alerts About Better Money Management (% Of Respondents),

Reasons For Changing Bank

"i Would Change My Bank If Its Electronic Services Were Poor"

"i Would Change My Bank If Another One Offered Higher Interest Rates On Its Internet Account"

Table: Willingness To Change Bank Because Of Poor Electronic Services, And Because Of A Lower Interest Rate (% Of Respondents),

Convenience

"i Would Use An Electronic Bank To Manage My Credit-card Account"

Table: Willingness To Use An Electronic Bank To Manage A Credit-card Account (% Of Respondents),

13. Company Profiles

Abbey National Plc

Corporate Strategy

Strengths And Weaknesses

New Products And Brand Development

Distribution

Profitability

Table: Financial Results For Abbey National Plc (£000, % And £), Years Endingst December-2006

Future Company Developments

Barclays Plc

Corporate Strategy

Strengths And Weaknesses

Barclaycard

New Products And Brand Development

Advertising

Distribution

Profitability

Table: Financial Results For Barclays Plc (£000, Number, % And £), Years Endingst December-2006

Future Company Developments

Hbos Plc

Corporate Strategy

Strengths And Weaknesses

New Products And Brand Development

Advertising

Distribution

Profitability

Table: Financial Results For Hbos Plc (£000, Number, % And £), Years Endingst December-2006

Future Company Developments

Hsbc Holdings Plc

Corporate Strategy

Strengths And Weaknesses

New Product And Brand Development

Advertising

Distribution

Profitability

Table: Financial Results For Hsbc Holdings Plc ($000, Number, % And $), Years Endingst December-2006

Future Company Developments

The Royal Bank Of Scotland Group Plc

Corporate Strategy

Strengths And Weaknesses

New Products And Brand Development

Advertising

Distribution

Profitability

Table: Financial Results For The Royal Bank Of Scotland Group Plc (£000, Number, % And £), Years Endingst December-2006

Future Company Developments

14. The Future

The Economy

Unemployment

Table: Forecast Actual Number Of Unemployed Persons In The Uk (million),-2011

Inflation

Table: Forecast Uk Rate Of Inflation (%),-2011

Population

Table: Forecast Uk Resident Population By Sex (000), Mid-years-2011

Gross Domestic Product

Table: Forecast Uk Growth In Gross Domestic Product In Real Terms (%),-2011

Market Leaders

Table: Forecast Compound Annual Growth In E-commerce-driven Payment Industry Revenues (%),-2012

Supplier Issues

Barriers To Entry

Regulations

Market Forecasts

Table: Forecast Uk Transactions By Payment Method By Volume (million And Index=100),-2012

Figure: Forecast Uk Transactions By Payment Method By Volume (million),-2012

Future Trends

Web.0 And Virtual Worlds

Mobile Telephone Banking

Electronic Bill Payment

New Users

Personalised Services

Bank Supervision

Foreign Exchange

The Single Customer View

Conclusion

15. Further Sources

Associations

Publications

General Sources

Government Sources

Other Sources

Bisnode Sources

Other Reports