Personal Banking Market Report 2003


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Previewing a Market Report

Published Date :
March 2003find similar
Report Type :
Market Reportfind similar
Report Sector :
Financial Servicesfind similar
Price :
£ 575
Contents :
12 Chapters

Table of Contents

The table of contents below is for Personal Banking 2003

Executive Summary

1. Introduction

Personal Banking Overview

Definition

Report Objectives

Research

2. Strategic Overview

Market Dynamics

Deposits And Investments

Borrowing

Market Sectors

High-street Banks And Former Building Societies

Mutual Building Societies

Supermarkets

Post Offices

Insurance Companies

Market Status

Employment

Table: Number Of Staff Employed In Major Uk Banks (bba Members) And Building Societies,-2001

Current Issues

Table: 'borrow-to-buy' Mentality Attitudes Towards Credit (%), And

Market Size

Table: The Uk Personal Banking Market By Value (££m), 1998-2002

Market Sector Growth

Distribution

Competitive Structure

Table: Major British Banking Groups And Personal Banking Subsidiaries,

Advertising

Table: Main Media Advertising Expenditure On General Banking Services By Banking And Financial-services Companies (££000), Years Ending September And

Online Banking

The Consumer

Consumer Credit

Customer Relations

Market Forecasts

Table: The Forecast Uk Personal Banking Market By Value (££m),-2007

3. Deposits And Investments

Retail Deposits And Cash Management

Background

Market Size

Table: Accounts Held In Great Britain By Type (% Of Households), 2000/2001

Figure: Accounts Held In Great Britain By Type (% Of Households),/2001

Consumer Trends

New Developments

Traditional Challengers

New Challengers

Long-term Insurance And Investments

Background

Market Size

Consumer Trends

Personal Pensions

Stakeholder Pensions

Investments

Risk Management

Distribution

4. Borrowing

Background

Table: Types Of Credit Used And Average Amounts Owed Per Household (% And ££), And

Mortgages

Market Size

Table: Uk Net Mortgage Lending By Value (££m),-2001

Market Trends

Table: Banks' Share Of Net Mortgage Lending (%),-2001

Consumer Credit

Market Size

Table: Uk Net Lending For Consumer Credit By Value (££m),-2001

Table: Number Of Credit/charge Cards In Issue And Number Of Cardholders (million),-2001

Market Trends

The Future

5. Distribution Channels

Background

High-street Branches

Universal Bank

In-store

Telephone

Table: Number Of Accounts Accessible By Telephone (000),-2001

M-banking

The Internet

Television

Atms

Table: Usage Of The Uk Atm Network (number And Million),-2002

Debit Cards

Table: Debit Card Purchases In The Uk: Uk-issued Cards By Volume (million),-2002

6. An International Perspective

The Global Market

Table: Top Ten European Countries By Total Banking Assets (ebn),-2001

Market Developments

Us

France

Germany

European Issues

Regulation

The Euro

7. Pest Analysis

Political Factors

Economic Factors

Social Factors

Technological Factors

8. Consumer Dynamics

Consumer Research

Table: Summary Of Personal Banking Experiences (% Of Respondents),

Usage Of Bank Accounts (table)

Current And Instant-access Accounts (s1)

Long-term Savings Accounts (s2)

Table: Usage Of Bank Accounts (% Of Respondents),

Credit Cards And Personal Loans (table)

Credit Cards (s3)

Personal Loans (s4)

Table: Credit Cards And Personal Loans (% Of Respondents),

Overdrafts And Mortgages (table)

Overdrafts (s5)

Mortgages (s6)

Table: Overdrafts And Mortgages (% Of Respondents),

Managed Investments (table)

Table: Managed Investments (% Of Respondents),

Customer Loyalty (table)

Investigating Better Deals (s8)

Use Of One Banks For All Personal Banking Services (s9)

Table: Customer Loyalty (% Of Respondents),

Branch And Online Banking (table)

Table: Branch And Online Banking (% Of Respondents),

Use Of Telephone And Television Banking (table)

Telephone Banking (s12)

Television Banking (s13)

Table: Use Of Telephone And Television Banking (% Of Respondents),

Supermarket And Internet-only Banks (table)

Supermarket Banks (s14)

Internet-only Banks (s15)

Table: Supermarket And Internet-only Banks (% Of Respondents),

Consumer Awareness (table)

Interest Rates (s16)

Universal Bank (s17)

Table: Consumer Awareness (% Of Respondents),

9. Company Profiles

Abbey National Plc

Corporate Strategy

Strengths And Weaknesses

Distribution

Profitability

Alliance & Leicester Plc

Corporate Strategy

Strengths And Weaknesses

Distribution

Profitability

Barclays Plc

Corporate Strategy

Distribution

Profitability

Bradford & Bingley Plc

Corporate Strategy

Strengths And Weaknesses

Profitability

Hbos Plc

Corporate Strategy

Appointments

Profitability

Hsbc Bank Plc

Corporate Strategy

Profitability

Lloyds Tsb Group Plc

Corporate Strategy

Strengths And Weaknesses

Appointments

Distribution

Profitability

Northern Rock Plc

Corporate Strategy

Distribution

Profitability

The Royal Bank Of Scotland Plc

Corporate Strategy

Distribution

Profitability

10. The Future

Strategy

Corporate Activity

Staffing

Retailer Issues

Consumers

Distribution Channels

Online Banking

Borrowing

Demographic Changes

Market Forecasts

Table: The Forecast Uk Personal Banking Market By Value (££bn),-2007

Figure: The Forecast Uk Personal Banking Market By Value (££bn),-2007

12. Further Sources

Associations

Publications

General Sources

Bonnier Information Sources

Government And Official Sources

Other Reports