Internet Service Providers Market Assessment 2005

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Published Date :: March 2005find similar
Report Type :: Market Assessmentfind similar
Report Sector :: New Mediafind similar
Price :: £ 799
Contents :: 12 Chapters

Table of Contents

The table of contents below is for Internet Service Providers 2005

Executive Summary

1. Introduction

Background

Research

Definition

The Office Of Communications

2. Strategic Overview

Market Background

Internet Audience

Adoption Of Internet Packages By Residential Users

Table: Uk Adults With Internet Access At Home (%), August-february

Adoption Of Internet Packages By Smes

Table: Internet Take-up Among Uk Smes (%), August-february

Adoption Of Broadband

Narrowband

Cable Modem

Dsl

Table: Rollout Of Dsl To Exchanges Across The Uk (number And %), September-march

Wi-fi

Satellite

Market Dynamics

Summary

Faster Exchanges

Industry In Rebellion

Means Of Access

Market Size

Table: Subscriptions For Dial-up And Broadband Internet Connections (%), September-september

Distribution

Table: Ratio Of Adults Who Use The Internet� By Region (%), April-february

Competitive Structure

Table: Top Ten Isps In The Uk By Number Of Subscribers, February

Advertising

The Consumer

Table: Uk Households With Home Access To The Internet (%),-2004

Market Forecasts

3. Market Analysis

What Does An Isp Do?

Technical Information

Evolution Of The Uk Market

The Freeserve Boom

Flooded Market

Downward Spiral

Oftel/ofcom And Friaco

The Broadband Industry Group Battles Bt's Prices

Ispa � Proposal To Bt

Isp Pricing

Changes In Regulatory Requirements For Isps

Licence From Regulator No Longer Required

Payment Of Administrative Fees

Requirement To Negotiate Interconnection

Requirement To Comply With General Conditions Proposed By Oftel Relating To Consumer Protection Issues

Requirement To Offer Contracts

Requirement To Comply With Codes Of Practice

Requirement To Offer Itemised Billing

Ability To Keep And Use Information About Subscribers

Ofcom Regulation Of Content Available Over The Internet

Advertising And Promotion

Table: Main Media Advertising Expenditure By Isps (£000), Years Ending June-2004

Which? Online Annual Internet Survey

Payment Methods

Table: Payment Methods For Internet Access (%),

Most Frequently Visited Sites

Table: Most Frequently Visited Websites (% Of Users),

Improvements To The Internet

Table: Improvements To The Internet (% Of Users),

Shopping Online

Table: Shopping Online (% Of Users),

General Attitudes

Table: The Internet Should Be Regulated (% Of Respondents),

4. Key Industry Issues

Broadband

Different Types Of Broadband

Adsl

Cable Modem

Powerline

Satellite

Wireless

The Broadband Market

Consumer Uptake Of Broadband Internet In The Uk

Table: Reasons For Changing To Broadband (%),

Spam

Maintaining Isp Customer Loyalty

Interactive Television And Other Access Media

Video

Security

5. An International Perspective

Internet Usage

Table: Comparison Of Residential Broadband Prices (£ Per Month),

France

Dsl

Cable Modem

Germany

Dsl

Cable Modem

Sweden

Dsl

Cable Modem

Other

The Uk

Dsl

Cable Modem

The Us

Dsl

Cable Modem

Broadband Market

Wireless Broadband

Hotspots

3g

6. Pest Analysis

Political Factors

Economic Factors

Social Factors

Technological Factors

7. Consumer Dynamics

Overview

Table: Summary Of Results (% Of Respondents),

Those Not Using The Internet/lack Of Knowledge About Isps, And Those Happy With Their Isp

"i Do Not Use The Internet, Or Am Not Sure What An Isp Is"

"i Already Have An Isp And Am Happy With The Service I Receive"

Table: Non-users Of The Internet/lack Of Knowledge About Isps, And Happiness With The Isp Currently In Use (% Of Respondents),

Isps Should Allow Speedy Internet Access And Be User Friendly

"it Is Important To Me That An Isp Allows Speedy Internet Access"

"it Is Important To Me That An Isp Is User Friendly"

Table: Importance Of Isps Having Speedy Internet Access And Being User Friendly (% Of Respondents),

Isps Should Allow Completely Free Internet Access And Offer Full Technical Support

"it Is Important To Me That An Isp Allows Completely Free Internet Access"

"it Is Important To Me That An Isp Offers Full Technical Support"

Table: Importance Of Isps Allowing Completely Free Internet Access, And Offering Full Technical Support (% Of Respondents),

Importance Of Isps Offering Unmetered Telephone Charges, And Those Not Willing To Pay To Subscribe To An Isp

"it Is Important To Me That An Isp Allows Unmetered Phone Charges"

"i Would Not Pay To Subscribe To An Isp, As There Are So Many `free' Isps Available"

Table: Importance Of Isps Allowing Unmetered Telephone Charges And Refusal To Pay To Subscribe To An Isp (% Of Respondents),

Penetration Of Broadband And Isps Loaded From A Free Cd

"i Use Broadband For Internet Access Via My Isp"

"i Currently Have An Isp Which I Loaded From A Free Cd"

Table: Penetration Of Broadband And Using An Isp Loaded From A Free Cd (% Of Respondents),

Preference For A Uk-based Isp And All `free' Isps Offer A Similar Service

"i Would Prefer A Uk-based Isp To A Us-based Isp"

"all `free' Isps Offer Very Similar Services"

Table: Preference For Uk-based Isps, And Perception That `free' Isps Offer Very Similar Services (% Of Respondents),

Isps Offering Internet Access Via A Mobile Device And Isps Should Allow More Than One E-mail Address

"it Would Be Useful To Me For An Isp To Offer Access Via A Mobile Device"

"it Is Important To Me That An Isp Allows More Than One E-mail Address"

Table: Internet Access Via A Mobile Device And Isps Should Allow More Than One E-mail Address (% Of Respondents),

Changing Isp In The Past Months Or Still With The Same Isp

"i Have Changed My Isp Within The Last Months"

"i Am Still With The Same Isp Which Was Included When I Bought My Pc"

Table: Changing Isp/remaining With The Same Isp (% Of Respondents),

8. Supplier Profiles

Introduction

Bt Yahoo!

Corporate Strategy

Internet Services

Recent Developments

Advertising

Profitability

Table: Financial Results For Bt Group Plc (£000), Years Endingst March-2004

Wanadoo

Corporate Strategy

Internet Services

Recent Developments

Advertising

Profitability

Table: Financial Results For Wanadoo Uk Plc (£000), Years Endingst December-2003

Aol Uk

Corporate Strategy

Internet Services

Recent Developments

Advertising

Profitability

Table: Financial Results For Aol (uk) Ltd (£000), Years Endingst December-2003

Tiscali Uk

Corporate Strategy

Internet Services

Recent Developments

Advertising

Profitability

Ntl

Corporate Strategy

Internet Services

Recent Developments

Advertising

Profitability

Table: Financial Results For Ntl Inc (£m), Quarter Endingth September And

Telewest Blueyonder

Corporate Strategy

Internet Services

Recent Developments

Advertising

Profitability

Table: Financial Results For Telewest Communications Plc (£000), Years Endingst December-2003

Breathe

Corporate Strategy

Internet Services

Advertising

Profitability

Virgin.net

Corporate Strategy

Internet Services

Recent Developments

Advertising

Profitability

Table: Financial Results For Virgin Net Ltd (£000), Years Endingst December-2003